DISM is a tool built into Windows 10 that allows administrators to prepare, modify, and repair system images, including Windows Recovery Environment, Windows Setup, and Windows PE (WinPE), but anyone can use it to repair common system problems. Wait for the Dell logo to appear and hold down the F12 key. Press F10 to save the settings and restart the PC. Go to the Advanced tab, select the BIOS Self Recovery option, select Enabled and press Enter. If you are dealing with this known issue, the company is recommending users to use the Deployment Image Servicing and Management (DISM) command-line tool with Command Prompt to repair the current installation, and therefore the "Reset this PC" feature. Use the arrow keys to navigate the Boot tab, scroll down to the Secure Boot option, select Disabled, and press Enter. Open Update & Security in Settings On the left side of the window, click or tap Recovery. In the Settings app, go to the Update & security category. A fast way to do that is to press the Windows+ I keys on your keyboard.
According to the company support website (opens in new tab) (via BleepingComputer), there's a problem with certain hardware configurations that causes the feature to fail on devices running this particular release. The first thing you do is open the Settings app. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. No changes were made" error message that will prevent you from completing the reset. Restore your device to factory settings On a Mac with macOS Catalina or later, open the Finder. However, if you have a computer running the Windows Update (version 2004), and you try to use the "Reset this PC" feature, you may end up with the "There was a problem when resetting your PC.
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